Patient Information

You will notice that we have made many changes for your safety when you come to see us:

  • We have installed medical grade air purifiers in both Surgeries and at Reception, these significantly reduce the potential for transmission of infection.

  • The staff will be wearing enhanced PPE for certain appointment types and there will be a surcharge of £36 whilst these guidelines remain in place.

  • There is no increase in treatment charges however.

  • We no longer have magazines, newspapers or flowers.

  • We only accept card payment

  • The toilet facilities are not available


  • Please press the practice buzzer when you arrive.

  • You will remain outside the building until a member of staff will collect you.  During busy periods we will not be able to come out to you immediately, please be patient

  • Please can you provide and wear a face covering before entering the premises. Please continue to wear this unless in the dental chair.

  • Reception staff will come out to see you, take your temperature and bring you in to the building.

  • Please avoid touching any door handles as there will be a staff member to collect you outside the building and to escort you into the dental practice.

  • You will also be asked to use hand sanitiser before entering the practice.

  • You will then be asked to maintain the social distancing in place and take a seat.

  • Keep your belongings with you please,  you will be asked to place them inside a covered box within the surgery.

Patient Information
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Make an Appointment

Highcliffe Dental Practice

Diana Court, 237 Lymington Road,

Highcliffe, Dorset. BH23 5EB

Tel: 01425 273025


Open :

Monday                : 9am - 4pm


Tues to Thur        : 9am - 5pm

Closed for lunch : 1pm - 2pm


Friday                    : 9am - 3pm


Lunchtime appointments available 

Contact Email:

Find us in Highcliffe

Dr Charlotte Wells (Dentist)

Dr Olivier Grau (Dentist)

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